Privacy Policy

Our Companywide Privacy Commitment to You

As an Internet user, we understand how important safeguarding your personal information is to you. At Campero USA Corp. ("Pollo Campero"), we would like to help you protect your personal information as you use our website by taking this opportunity to let you know that Pollo Campero does not purposefully collect personally identifiable information from anyone unless such information is provided to us voluntarily and knowingly or except as otherwise provided in this Policy. We do collect personal information for specific purposes, however, including providing you with information about our services. We will not intentionally market or make available your personal information to unaffiliated companies for commercial purposes unrelated to the business of Pollo Campero. For example, we may use this information to inform you of goods or services that may interest you. Pollo Campero will use reasonable efforts not to disclose any information about you to unaffiliated companies or organizations without your consent except as disclosed to you in this Policy, unless: (a) we are required to do so by law; (b) we believe it necessary to respond to an inquiry or provide you with a requested service; or, (c) to protect the rights, property or personal safety of any other person, including another Pollo Campero customer or any member of the public.

Pollo Campero and its affiliates will take reasonable precautions to protect your
information. However, in order to operate the website and deliver our services we may occasionally need to share your personal information with a service partner.

You are not required to register or provide information to us in order to view a large majority of our site. However, to obtain services from Pollo Campero or to access portions of our website, including, but not limited to, Pollo Campero Newsletter or other services provided by Pollo Campero, you may be asked to provide personal information. We may use your information to personalize your Web experience or to provide you with requested services. Pollo Campero will make reasonable efforts to only use your information strictly in accordance with this Policy.

How We Protect Your Information

Pollo Campero will endeavor to take all steps deemed reasonable by Pollo Campero to keep secure any information we hold about you. Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by Pollo Campero. Pollo Campero takes reasonable precautions, including administrative and technical measures, to protect your personal information against theft, mishandling and loss. Additionally, Pollo Campero takes reasonable measures to protect against misuse of your information, such as unauthorized access, disclosure, alteration, and destruction of your personal information. No one, including Pollo Campero, can give absolute assurance that your information will be secure 100% of the time due to the nature of the internet and other factors not in our control. Therefore, Pollo Campero hereby expressly disclaims responsibility for events arising from unauthorized access to your personal information and by accepting the terms hereof, you hereby hold harmless Pollo Campero against and waive any such claims related to your personal information. 

Pollo Campero uses reasonabe and commercially available anti-virus software to try to prevent this website from containing or carrying viruses. However, due to the rapidly developing nature of viruses and the Internet, we strongly recommend that you employ similar anti-virus software when accessing the Pollo Campero website. Pollo Campero makes no representation or warranty with respect to the effectiveness of such software or that the website or e-mail correspondence is free from such viruses. 


Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers. Etc.) via the Internet. Although we may not be able to control their actions, anyone under 13 is hereby prohibited from registering with our Site and is prohibited from providing any other Personal Information via the Site. If you are under 13, do not provide us with any Personal Information about yourself (such as your name, your email address or your phone number, etc.). 

Data Collection

Pollo Campero may use "cookie" technology on our website. "Cookies" are small text files that a website can use to recognize repeat users, facilitate the user's access to and use of the site and to track behavior of the web pages you visit, among other uses. Our Website may automatically collect cookies and other information, including, but not limited to, your domain name. Pollo Campero may compile aggregate data for statistical purposes to improve the content of our website or to better administer the web pages available on the Pollo Campero website. 

When and if Pollo Campero requests an email address from you, you will be given the opportunity to indicate whether or not you wish to receive future email solicitations from us. Regardless, from time to time, we may send you emails for other reasons, including, but not limited to responding to your inquiries to us. 

Privacy Questions

This website is owned and operated by Pollo Campero. This Privacy Policy is to provide you with and explain the Pollo Campero policy regarding your personal information and the measures to be taken to protect and properly use it. If you have questions about this Policy, please feel free to e-mail us at or write us at: 

Pollo Campero
12404 Park Central Dr. Suite 250
Dallas, Texas 75251
Attn: Website Management 

If you would like to know what information Pollo Campero retains specifically about you, or if you wish to have Pollo Campero change your information because it is out of date or inaccurate, please contact us by e-mail at We will modify your record accordingly.